Activity

• What is the Activity section?

  What is Activity? The Activity section is where you manage everything related to your payments. Here you can view the status of payments, subscriptions, authorizations, and IVR calls, and take actions on them. You will find the Activity section in the Management block of the left side menu. From this section you access all payment information through 6 tabs, each with its own subsection: Payments SubscFew readers

• Manage your payments

  What is a payment? A payment is a successfully processed transaction. It appears in the Payments tab once the customer has completed the action (paid, authorized, or subscribed). How to find a payment In your panel, make sure you are in the correct environment. Go to Activity in the left side menu. Select the "Payments" tab. Use the filters to narrow down: Date: always visible as a chip. All statuses: filter by Completed, Refunded, Partially refunded, eFew readers

• Manage your subscriptions

  What is a subscription? A subscription is a recurring charge that is processed automatically according to the configured time period. Note that once a subscription is created you cannot change its period. If you need to change it, you will have to cancel it and create a new one. Subscriptions can be created through the API or by sending a payment link. Only confirmed subscriptions appear in this tab. If a subscription has not yet been confirmed, you will find it in the Confirmations taFew readers

• Manage your Authorizations

  What is an authorization? An authorization is when we securely store a card or payment method (like PayPal) to enable future charges without the customer needing to re-enter their details. Only confirmed authorizations appear in this tab. If an authorization has not yet been confirmed, it will be in the Confirmations tab. How to find an authorization Go to Activity ▶︎ Authorizations. Use the filters: Date chip (always visible). All statuses: Active or DeleFew readers

• What are Operations and how to manage them?

  What is the Operations tab? In Operations you can see all money movements that have taken place in your environment: charges, holds, captures, releases, and refunds. This is an informational tab. No actions are performed here — it is a read-only view of the movement history. Use this tab to see all movements in one place, without having to open each payment individually. How to find an operation Go to Activity ▶︎ Operations. Use the filters: Date chip (always visFew readers

• What are Confirmations and how to manage them?

  What is the Confirmations tab? In Confirmations you can see all pending confirmations where your customer needs to complete a payment action or authorization. This is an informational tab: no actions like refunds or charges are performed here, but you can view the history and notifications for each confirmation. How to find a confirmation Go to Activity ▶︎ Confirmations. Use the filters: Date chip (always visible). All statuses: Pending, Completed, CancellFew readers

• IVR Calls (Activity)

  What is an IVR call? IVR (Interactive Voice Response) is a telephone system that allows receiving a call and interacting through voice recordings. In payments, it allows you to charge your customers over the phone securely and in compliance with PCI-DSS standards. The customer is transferred during the call to our IVR system and performs the actions you have defined: entering card details, CVV, etc. At no point are card details heard or received by any agent. In the IVR Calls tab withinFew readers

Marketplace

• Marketplace section

  The Marketplace section is available for businesses operating under a marketplace model: platforms that connect sellers and buyers and need to split payments between multiple parties. From this section you can manage: Customers: the sellers or participants in your marketplace. Payment accounts: the accounts associated with each customer to which collected funds are distributed. 🧐 This section is only visible and active if your environment is configured as a marketplace. If yFew readers

Requests

• Requests section

  What is the Requests section? The Requests section is where payment links are created and managed so your customers can pay easily and securely. A request is a link you send to a customer to complete a payment, confirm a subscription, or authorize a card. Once the customer clicks and completes the action, the request is recorded in the system. In Zru there are two types of requests: Payment links: singFew readers

• Payment links (single use)

  What is a payment link? A payment link is single-use. Once a customer confirms it (pays, subscribes, or authorizes the card), it can no longer be used by another customer. How to create a payment link? Learn how to create payment links in this guide. How to find a payment link? Go to Requests ▶︎ Payment links tab. Use the filters: Date chip (always visible). Filters buttoFew readers

• Create a payment link (single use)

  If you want to learn more about the Requests section or what payment links are, you can read these guides: Requests section Single-use payment links How to create a payment link? In your panel, go to the environment where you want to create the link. Go to Requests in the left side menu. Select the "Payment links" tab. ClickFew readers

• Multi-use links

  What is a multi-use link? A multi-use link is a payment link that can be used by multiple customers. You can send it to different people or publish it on a website so anyone who accesses it can pay through it. How to create a multi-use link? Multi-use links cannot be created from the panel. If you need one, contact us at hola@zrupay.com. How to view multi-use links? Go to Requests ▶︎ Multiuse links tab. Use the filters: Date chip (alwaFew readers

Statistics

• Statistics section

  What is the Statistics section? The Statistics section gives you a detailed view of your environment's performance: sales volume, acceptance rates, error distribution, and more. You will find it in the Management block of the left side menu. Available views Sales Shows the sales volume over the selected period. You can filter by date range, compare periods, and break down by currency. Key metrics: Volume: total amount of completed payments. Refunds: total refundFew readers