What is the Confirmations tab?

In Confirmations you can see all pending confirmations where your customer needs to complete a payment action or authorization.

This is an informational tab: no actions like refunds or charges are performed here, but you can view the history and notifications for each confirmation.

How to find a confirmation

• Go to Activity ▶︎ Confirmations.
• Use the filters:
• Date chip (always visible).
• All statuses: Pending, Completed, Cancelled, or Expired.
• Filters button: add chips for Type, Total, or Currency.
• Search bar by ID.
• Click on a confirmation to expand it.

What information is available?

Before expanding:

1. Total: confirmation amount.
2. Date and time it was created.
3. External ID.
4. Type: single payment, subscription, or authorization.
5. Link: icon to copy the link that takes the customer to the payment screen.
6. Status:

• Pending: the customer has not yet completed the action but can still do so.
• Completed: the customer has made the payment or authorization.
• Cancelled: the customer rejected the operation; it can no longer be completed.
• Expired: the deadline to complete the payment or authorization has passed.

When expanded:

• Information: breakdown of the confirmation.
• Details: expiry date and any extra data you sent via API when creating it.
• Logs:
• History: full history with operation type, amount, date, and error code.
• Notifications: notifications sent to your systems (to the notify_url defined when creating it).

Updated on: 03/05/2026