What is an environment?

An environment is a container that allows you to separate your business operations within Zru. Each company can have multiple environments and share them with other users. Each environment operates completely independently.

Learn how company, environments, and user relate to each other in this guide.

Environment types

• Test: for integration testing. They generate no costs and only allow test payments. You will need test credentials and data provided by the processors.
• Production: where your customers' real payments are processed.

⚠️ A test environment cannot be converted to production, or vice versa.

⚠️ Environments cannot be deleted once created.

⚠️ Configurations cannot be copied from one environment to another. Each environment is configured independently.

Environment features

Each environment has its own configuration, completely independent from the rest:

• Unique API keys (public and secret) to connect your integration
• Connections: the active processors and payment methods in that environment
• Orchestrations: the routing rules between processors
• Checkouts: the payment screens and their method and segmentation configuration
• Activity: payments, subscriptions, authorizations, operations, confirmations, and IVR calls
• Requests: single-use and multi-use payment links
• Statistics: sales and error data for the environment
• Own configuration: members, themes, risk lists, fraud rules, POS, IVR, error messages, catalog, and integration settings

The only things shared across all environments within a company are billing and member and role management at the company level.

Who can view and edit an environment?

• The user who created it.
• Users who have been granted access from Settings ▶︎ Members of the environment.

How to create an environment?

When you register on Zru the first step is to create your company and then your first environment. For additional environments, go to the environment selector in the top left corner and click "Create Environment".

In both cases the same modal opens:

• Select environment type: choose between Test (selected by default) or Production.
• Upload icon: optional. Helps you identify the environment visually. You can add or change it later from Settings.
• Name: what the environment will be called. You can also change this later.
• URL: the URL where payments will be made. If you don't have one yet, you can leave https://example.com and update it later.
• Click "Create".

✋ Remember that the environment type (test or production) cannot be changed once created, and it cannot be deleted either.

How to customize an environment?

You can edit the name, URL, and icon of any environment from Settings:

• Go to Settings in the side menu. Make sure you are in the environment you want to modify.
• In the header you will see the environment name, its badge (Test or Production) and the "Customize" button.
• Click "Customize", modify the fields you need, and click "Edit".

✋ If you do not have the right role to edit the environment, the owner can grant you permissions from Settings ▶︎ Members of the environment.

How to switch environments?

• Click the environment selector in the top left corner.
• Use the search bar or the filters (All, Production, Test) to find the environment you are looking for.
• Click on it to switch the full panel context.

Updated on: 03/05/2026