> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://academy.zrupay.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are Confirmations and how to manage them?

# What is the Confirmations tab?

In **Confirmations** you can see all pending confirmations where your customer needs to complete a payment action or authorization.

This is an informational tab: no actions like refunds or charges are performed here, but you can view the history and notifications for each confirmation.

# How to find a confirmation

- Go to **Activity** ▶︎ **Confirmations**.
- Use the filters:
  - **Date** chip (always visible).
  - **All statuses**: Pending, Completed, Cancelled, or Expired.
  - **Filters** button: add chips for Type, Total, or Currency.
  - **Search bar** by ID.
- Click on a confirmation to expand it.

# What information is available?

## Before expanding:

1. **Total**: confirmation amount.
2. **Date and time** it was created.
3. **External ID**.
4. **Type**: single payment, subscription, or authorization.
5. **Link**: icon to copy the link that takes the customer to the payment screen.
6. **Status**:
  - **Pending**: the customer has not yet completed the action but can still do so.
  - **Completed**: the customer has made the payment or authorization.
  - **Cancelled**: the customer rejected the operation; it can no longer be completed.
  - **Expired**: the deadline to complete the payment or authorization has passed.

## When expanded:

- **Information**: breakdown of the confirmation.
- **Details**: expiry date and any extra data you sent via API when creating it.
- **Logs**:
  - **History**: full history with operation type, amount, date, and error code.
  - **Notifications**: notifications sent to your systems (to the `notify_url` defined when creating it).