> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://academy.zrupay.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Manage your subscriptions

# What is a subscription?

A subscription is a recurring charge that is processed automatically according to the configured time period.

Note that once a subscription is created you cannot change its period. If you need to change it, you will have to cancel it and create a new one.

Subscriptions can be created through the API, by sending a payment link or by generating them from an existing authorization. To generate one from an authorization, [follow this guide](https://academy.zrupay.com/en/article/manage-your-authorizations-17f7581/).

Only confirmed subscriptions appear in this tab. If a subscription has not yet been confirmed, you will find it in the **Confirmations** tab.

# How to find a subscription

- Go to **Activity** ▶︎ **Subscriptions**.
- Use the filters:
  - **Date** chip (always visible).
  - **All statuses**: Waiting, Active, Paused, or Stopped.
  - **Filters** button for additional chips.
  - **Search bar** by ID.
- Click on a subscription to expand it.

# What information is available?

## Before expanding:

1. **Amount**: subscription amount.
2. **Date and time** it was created.
3. **Payment method** used.
4. **External ID**.
5. **Charges**: number of charges made over the configured total.
6. **Last charge**: date and time of the last charge.
7. **Status**: Waiting, Active, Paused, or Stopped.

## When expanded:

- **Information**: charge type, period, price, and recurrence.
- **Details**: payment method, start date, IP.
- **Actions**: Pause, Activate, or Cancel (depending on the current status).
- **Logs**: History and Notifications.

> ✋ A **Stopped** subscription cannot be reactivated.

# How to pause, cancel, or activate a subscription?

- Go to **Activity** ▶︎ **Subscriptions**.
- Locate and expand the subscription.
- Click **Pause**, **Activate**, or **Cancel** and confirm.

# How to refund a subscription payment?

Refunds for subscription charges are managed from the **Payments** tab, not from Subscriptions.