> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://academy.zrupay.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to make a refund?

You can refund the amount of a payment — in full or partially — from the **Payments** tab in Activity.

- Go to **Activity** ▶︎ **Payments** and find the payment you want to refund.
- Click on it to expand it.
- Click the **"Refund"** button.
- In the modal, the **Amount** field is pre-filled with the payment total. Enter the amount you want to refund (partial refunds are allowed).
- If you do not want a notification sent to your systems, check **"Without sending notification to your systems"**.
- Click **"Refund"** to confirm.

> ⚠️ After a full refund, the "Refund" button disappears and no further refunds can be made on that payment.

You can learn more about payment management in [this guide](https://academy.zrupay.com/es/article/gestionar-tus-pagos-zktgcj/).